Our technical support is available 24/7/365. Sales and billing support is available Monday through Friday, 8am to 8pm EST. Enterprise customers have access to dedicated support representatives.
Most number ports complete within 7-14 business days. Toll-free number porting typically takes 3-5 business days. We'll keep you updated throughout the process and ensure no service interruption.
We offer a 30-day money-back guarantee for new customers. Monthly service fees are prorated. Setup fees and porting fees are non-refundable. Contact our billing department for specific questions.
You can cancel your service at any time through your account dashboard or by contacting our support team. There are no cancellation fees. If you're porting your numbers out, please initiate that process with your new provider first.