Understanding DirectAdmin User Levels

<h3>DirectAdmin Access Levels Explained</h3> <p>DirectAdmin uses a three-tier access hierarchy. Each level has different permissions and capabilities. Understanding these levels helps you know what actions you can perform within the control panel.</p> <h3>Administrator Level</h3> <p>The Administrator is the highest access level in DirectAdmin. Administrators can:</p> <ul> <li>Create and manage Reseller accounts.</li> <li>Create and manage User accounts directly.</li> <li>Configure server-wide settings such as PHP versions, Apache/Nginx, and DNS.</li> <li>View and manage all accounts on the server.</li> <li>Install software updates and manage server services.</li> <li>Set resource packages and allocate resources to Resellers.</li> </ul> <h3>Reseller Level</h3> <p>Resellers are mid-level accounts that can manage multiple User accounts. Resellers can:</p> <ul> <li>Create and manage User accounts within their allocated resources.</li> <li>Create hosting packages with custom resource limits.</li> <li>Manage DNS zones for their users' domains.</li> <li>View bandwidth and resource usage for accounts under them.</li> <li>Access their own hosting features (email, databases, files) as well.</li> </ul> <h3>User Level</h3> <p>The User level is the standard hosting account. Most customers operate at this level. Users can:</p> <ul> <li>Manage their own domains, subdomains, and website files.</li> <li>Create and manage email accounts and forwarders.</li> <li>Create and manage MySQL databases.</li> <li>Set up cron jobs, SSL certificates, and error pages.</li> <li>View their own resource usage and site statistics.</li> </ul> <div class="alert alert-info">As a GigaGlobe hosting customer, you typically have User-level access. If you have a reseller hosting plan, you will have Reseller-level access to create and manage accounts for your own clients.</div> <h3>Switching Between Levels</h3> <p>If you are a Reseller or Administrator, you can switch down to a User-level view by selecting <strong>Show All Users</strong> and clicking <strong>Login As</strong> next to any user account. This allows you to manage their account directly without needing their password.</p>